General Shipping Information
Delivery is guaranteed when addresses are correct and current. Enstrom Candies, Inc. cannot be responsible for incorrect shipping addresses. Shipping to physical street addresses only please, we are not able to ship to P.O. BOX addresses.
In support of our troops, we offer free shipping to APO and FPO addresses and are sent through USPS.
Shipments to Alaska and Hawaii must be shipped via 2-day or 1-day Express service.
All international addresses as well as Guam, Puerto Rico and the Virgin Islands involve additional charges. Please call our toll-free number, 800-367-8777, for shipping rates.
For standard delivery via FedEx Ground, please allow 3 to 5 working days for arrival. Express 3-day, 2-day, next day and Saturday (limited areas) delivery services are available for an additional cost. Please note that each recipient's address requires a phone number as well as a separate shipping charge calculated from the chart below. FedEx Express and Ground(Commercial) services deliver Monday - Friday. FedEx Ground Home Delivery delivers Tuesday-Saturday.
Shipping Cost Per Address:
|Cost Per Shipment||Standard||3-Day Express||2-Day Express||Next Day|
|Up to $ 40.00||$ 11.90||$ 15.30||$ 18.79||$ 37.90|
|$ 40.01 - $ 65.00||$ 12.65||$ 15.80||$ 20.40||$ 41.60|
|$ 65.01 - $ 85.00||$ 13.50||$ 17.20||$ 24.90||$ 46.60|
|$ 85.01 - $105.00||$ 15.00||$ 18.70||$ 30.00||$ 53.70|
|$105.01 - $ 125.00||$ 16.50||$ 20.20||$ 36.70||$ 66.10|
|$ 125.01 - $ 160.00||$ 18.00||$ 21.70||$ 40.70||$ 78.40|
|$ 160.01 - $ 230.00||$ 19.50||$ 23.20||$ 45.20||$ 90.70|
|$ 230.01 and Up||8% of total||11% of total||15% of total||28% of total|
There will be a $19.50 fee assessed for any address corrections made by our carrier in order to ensure proper delivery of the package. Enstrom Candies cannot accept responsibility for incorrect or incomplete addresses. The $19.50 fee will be charged to your original form of payment. Enstrom Candies will not issue a refund for packages refused by the recipient, incorrect or incomplete shipping addresses.
Summer Shipping Policy (May to Sept)
STANDARD SHIPPING All orders placed by 12 pm MT will be processed the same day and will ship to arrive within 3 business days using 3-day express shipping for most destinations. Please note that due to the perishability of our product, we do not ship out on Wednesday,Thursday, Friday, Saturday or Sunday.
2 DAY SHIPPING All orders placed by 12pm MT will be processed the same day. Orders placed after 12pm MT will be processed on the next business day. Please note that 2 day delivery orders placed after 12pm on Wednesday will not be shipped until the following Monday.
OVERNIGHT SHIPPING All orders placed by 12pm MT will be processed the same day. Orders placed after 12pm MT will be processed on the next business day. Please note that Overnight Shipping orders placed after 12pm MT on Thursday will not be shipped until the following Monday.
During the Summer months, Enstrom Candies only offers FedEx Priority "Overnight AM" or FedEx Standard "Overnight PM" shipping on chocolates, almond toffee petites, almond toffee bars, and almond toffee singles. In order to protect your candy, a warm weather shipper will be added to your order for an additional cost of $4 per shipment.
Traditional Almond Toffee is shipped frozen and travels very well even during the summertime, when the candy will thaw during transit. We recommend refreezing or refrigerating the toffee upon receipt so the candy will return to the proper consistency before serving. The toffee can be thawed and re-frozen any number of times without damaging the product.